At 1to1goods.com, we are committed to providing efficient and reliable shipping and delivery services. This Logistics Policy outlines our shipping practices, delivery times, and related information.

 

1. Shipping Methods

 

We offer various shipping options to meet your needs. Available shipping methods include:

 

Standard Shipping

Expedited Shipping

Express Shipping

The shipping options available at checkout may vary based on your location.

 

2. Shipping Costs

 

Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. We may offer free shipping promotions from time to time; details will be provided on our website.

 

3. Processing Time

 

Orders are typically processed within [1-3] business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional events.

 

4. Delivery Times

 

Estimated delivery times depend on the shipping method chosen and your location:

 

Standard Shipping: 8 to 20 business days

Expedited Shipping: 5 to15 business days

Express Shipping: 5 to 12 business days

Delivery times are estimates and may be affected by factors beyond our control, such as weather conditions and carrier delays.

 

5. Order Tracking

 

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

 

6. International Shipping

 

We offer international shipping to select countries. Additional customs fees, taxes, and duties may apply depending on your country’s regulations and are the responsibility of the customer.

 

7. Missing or Damaged Items

 

If your order is missing or arrives damaged, please contact our customer service team within [3] days of delivery. We will assist you in resolving the issue promptly.

 

8. Changes to Shipping Information

 

If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that we can make changes once the order has been processed.

 

9. Contact Us

 

If you have any questions about our logistics policy or shipping practices, please contact us at: 1to1goods@gmail.com

 

Thank you for choosing 1to1goods.com! We appreciate your business!